Springfield Healthcare’s Visiting Pledge

This pledge recognises the essential role played by visitors and essential caregivers in a person’s wellbeing and the importance of the partnership between relatives, friends and Springfield Healthcare.

Care homes, relatives and friends have an equal responsibility to do their part towards ensuring a safe visit for everyone and to maintain a safe environment for all.

We, Springfield Healthcare, pledge to do our part to keep visitors, relatives, friends and essential caregivers, residents and colleagues safe by:

  • Recognising essential caregivers as care partners
  • Recognising the importance of visiting for a person’s care and wellbeing
  • Communicating clearly and regularly about visiting arrangements
  • Training visitors in IPC and use of PPE
  • Providing PPE and testing
  • Work with families to overcome any obstacles we face together with understanding

I, the visitor, pledge to do my part to keep the person I support, the other residents and colleagues at Springfield Healthcare safe by:

  • Communicating clearly and regularly about visiting arrangements
  • Undertaking training or read the guidance in IPC and the use of PPE
  • Following the rules on IPC and use of PPE in place in the home
  • Being tested as required, allowing for the additional time this will take
  • Following instructions from staff and asking for clarification support when I need it
  • Work with Springfield to overcome any obstacles we face together with understanding